Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway