They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I felt comfortable that the medical equipment they used was up-to-date and completely safe. I knew I was in good care. I was given a polite greeting when I walked in. It was nice to be acknowledged. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.