Was this provider's office easy to locate?
I got lost, but eventually found it
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Are you going to visit this provider again?
Not if my life depended on it
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time