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Fern Perlman, MD

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Fern Perlman, MD
Bay Street Pediatrics
(20 Reviews)
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20 Bay St Westport, CT 06880
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About

Fern Perlman, MD

Fern Perlman, MD practices as a Pediatrician in Westport, CT.Fern Perlman, MD graduated from New York Med Coll, Valhalla Ny 10595.
Primary Specialty

Pediatrician

Education New York Med Coll, Valhalla Ny 10595
Training Lenox Hill Hosp, Pediatrics
Map and Directions
20 Bay St, Westport, CT 06880
Services Fern Perlman, MD provides pediatric care at 20 Bay St, Westport, CT 06880 in Westport, CT.

Pediatricians provide comprehensive care for infants, children and adolescents. They are able to diagnose and treat illnesses, injuries, conditions and developmental issues.

To learn more, or to make an appointment with Bay Street Pediatrics in Westport, CT, please call (203) 227-3674.
Consumer Feedback
(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
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Recent Reviews
Took both our children there from birth through age 3. Were happy with the care provided by Dr. Storch-Smith and the kind and attentive nursing staff.

The front office of the practice, however, is a nightmare. The attitude of the people on the phone and behind the counter is aloof, unhelpful, and uncooperative. Phone calls for even the most routine matters were met with condescension, long hold times, and disconnections.

After every appointment, we found extra charges on our bill not covered by insurance. Each time we would call to request the charge be removed and not applied again. This fell on deaf ears.

We requested a copy of our childrens' medical records at one point, then arrived a week later for a long-standing vaccination appointment, only to find the office staff had pre-emptively canceled our appointment, without telling us, on the assumption that if we wanted to see our childrens' records, we must be "leaving the practice." Instead of seeing the doctor, we were presented with a bill for $65 for xeroxing.

Finally, we did switch to another practice. However, this required getting the childrens' records sent over to the new practice. At most places, this would be a matter of a simple request. Here, however, we have tried a phone call, a visit to make the request in person, and a written request - all met with no response. It's now several weeks later and they still had not cooperated.
by FamilyOfFour xxx.xxx.151.27
January 23, 2013
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Recent Polls
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Yes
Would you recommend this pediatrician to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.250.241
May 09, 2013
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.35.235
February 05, 2013
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