Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.