Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider's business conveniently located?
Yes, it is very conveniently located
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution