Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider prominently display their diplomas or business license?
Yes
Are you going to visit this provider again?
Only if I couldn't find a better substitute