I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.