Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was the waiting area spacious?
No, but I can always find a seat