Were the staff members able to answer your questions?
                        
                        
                            Every time I asked the staff a question, they referred me to someone else
                        
                        
                            Is this provider willing to pursue advice from other providers when necessary?
                        
                        
                            Yes, they were willing to ask for advice when necessary
                        
                        
                            Did they follow up with you after your appointment?
                        
                        
                            No. I still haven't talked to them.
                        
                        
                            Was this provider's office too cold?
                        
                        
                            No, it was fine
                        
                        
                            Was the waiting area spacious?
                        
                        
                            No, but I can always find a seat