Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider answer all of your questions?
Some were answered
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you feel safe in this provider's care?
Yes