Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves