Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.