Does this provider have helpful information available online?
                        
                        
                            Yes
                        
                        
                            Does this provider treat every client equally?
                        
                        
                            Yes, they don't show favoritism
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Yes, they listen to all complaints and make every effort to correct the situation.