Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.