Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in