Do you feel that you could have received better service somewhere else?
                        
                        
                            Yes! I know that I would have gotten better service anywhere else!
                        
                        
                            Did this provider seem well-trained and experienced?
                        
                        
                            No, they weren't very knowledgeable
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            No, no one seemed to notice I was there
                        
                        
                            Did this provider show attention to detail?
                        
                        
                            Definitely not. They were unaware of my situation, even though they had my information
                        
                        
                            Does this provider remember you and your circumstances at every appointment?
                        
                        
                            Absolutely not! I constantly have to repeat and re-explain my situation!