Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Definitely
                        
                        
                            Was this provider helpful about using your insurance coverage?
                        
                        
                            Absolutely yes
                        
                        
                            Does this provider remember you and your circumstances at every appointment?
                        
                        
                            Yes
                        
                        
                            Was the temperature in the office acceptable to you?
                        
                        
                            Ok
                        
                        
                            Did this provider have an entertaining selection of waiting room magazines?
                        
                        
                            Yes