Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            The wait wasn't terrible, but it wasn't the best
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Somewhat, they should have been more polite
                        
                        
                            Does this provider maintain a professional appearance?
                        
                        
                            Somewhat, I wasn't overly impressed