They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The office was very easy to locate. I didn't have any trouble finding it at all.