I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Their office was unbearably cold. I was starting to worry that I would catch hypothermia if I stayed there any longer. I understand that heating bills are expensive, but it was awful in there. One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door. Prepare to be extremely uncomfortable while waiting for your appointment. They have the worst waiting room chairs every. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in.