Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously