Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was the waiting area spacious?
Yes, extremely spacious
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider leave you unattended for an extended period of time?
No, I was always attended to