Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            Yes, they made sure I had all the information I needed to make a decision
                        
                        
                            Did this provider seem irritated to be working with you?
                        
                        
                            Not at all, they were glad to help me with anything I needed
                        
                        
                            Does this provider promptly return your phone calls?
                        
                        
                            Not really. I usually have to wait a long time