Did this provider listen to your input and concerns?
Yes
Does this provider remember you by name?
Sometimes, but not always
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider leave you unattended for an extended period of time?
No, I was always attended to