Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!