Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Absolutely, the customer is always right here
                        
                        
                            Does this provider treat every client equally?
                        
                        
                            Definitely, they make everyone feel equally respected and cared for
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Absolutely! They made me feel like my questions and concerns were stupid
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            No, my appointment started at the scheduled time