Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Yes, they said I was overreacting, and I knew I wasn't
                        
                        
                            Did this provider thoroughly explain the risks and benefits of your treatment?
                        
                        
                            They were explained, but not thoroughly
                        
                        
                            Did this provider listen to your input and concerns?
                        
                        
                            No. I wasn't listened to at all!
                        
                        
                            Does this provider offer flexible appointment times?
                        
                        
                            Somewhat, but it's still difficult to get an appointment
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            No, no one seemed to notice I was there