Was the waiting area spacious?
No, multiple people had to stand
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting