Does this provider leave you on hold for a long time when you call?
                        
                        
                            Never! I don't think I've ever been put on hold here for a long time
                        
                        
                            Was it easy to find parking at this provider's office?
                        
                        
                            Yes, it was convenient
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Never, they go out of their way to address every concern of mine immediately
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            Yes, they were able to answer my questions
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            No, just a basic listings page