Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway