Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider listen to your input and concerns?
Yes
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question