Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider's staff friendly?
No, they were rude
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry