Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!