Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider answer all of your questions?
Some were answered
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of