Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you by name?
Sometimes, but not always
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable