Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Were you able to relax during your appointment?
Not really, I was a little uneasy