Did this provider answer all of your questions?
Some were answered
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places