Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider have reasonable prices?
No, it was expensive.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help