Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider show attention to detail?
Kind of, but not very much
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions