Does this provider give unbiased advice?
No. I didn't trust their motives.
Was this provider friendly?
I didn't feel very welcome
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone