Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider's staff friendly?
Not Really
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough