Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider listen to your input and concerns?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!