Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes, extremely spacious
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution