Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away