Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider remember you by name?
No, and they don't make an effort to even try
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed