Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider adhere to the customer is always right policy?
Sometimes, but not always