Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Has this rehabilitation specialist ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Were you able to get answers to simple questions from this rehabilitation specialist without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!