Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.