Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back